Client Feedback Summary:
The in-house team is happy with the results and Argience’s valuable recommendations. Argience goes above and beyond to meet all needs, while their expertise, commitment, and flexibility contributed to the long-term partnership.
They're very creative and willing to go the extra mile for their clients.- Senior Account Director, Promocell
Overall Rating: 5.0 / 5.0
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Project summary:
Assisting a business with various digital needs, Argience Technologies built a website, designed a logo, and developed digital tools to help run live events
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1. BACKGROUND
Introduce your business and what you do there.
I'm a senior account director at Promocell. We're a trade marketing agency, and we mostly operate in the Middle East.
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2. OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Argience Technologies?
We're growing and getting into the digital space, so we wanted to find a vendor to help us with branding.
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3. SOLUTION
What was the scope of their involvement?
Argience Technologies created a website for us and helped us with digital needs for our various live events. We had an event where we wanted to create a business class experience for over 250 attendees, so Argience Technologies built a platform for us to help with online check-in. They've also designed our logo and assisted with branding.
What is the team composition?
We have one main of contact with whom we talk quite often.
How did you come to work with Argience Technologies?
We were referred to them. First, we did a small project with them to try them out. We liked the work that they did, so we decided to continue working with them.
How much have you invested with them?
We pay them about $10,000 a year.
What is the status of this engagement?
We started working with them in April 2011, and the relationship is ongoing.
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4. RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Argience Technologies helped us improve different ways we pitch our ideas to our clients. They also recommended many new things, which increased our portfolio and added value to the events we organize.
How did Argience Technologies perform from a project management standpoint?
They're very invested in the project and go above and beyond most of the time. They're always there for us and ready to answer our questions.
What did you find most impressive about them?
They're very creative and willing to go the extra mile for their clients. They can take your basic brief and give you their opinions on how you can enhance both the functionality and the performance.
Are there any areas they could improve?
I can't think of anything.
Do you have any advice for potential customers?
Take a lot of feedback from your users and treat Argience Technologies as part of your team.
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